Payment FAQ
What is a payment gateway?
A gateway is technology that securely passes payment information between a checkout and payment-processing systems. Providers often bundle gateway and processing services.
What is a payment processor?
A processor helps route and handle payment transactions. The exact responsibilities depend on the provider and arrangement.
Why do payment fees vary?
Pricing can depend on card type, transaction size, payment method, country, currency, risk profile and the commercial agreement.
How long do payouts take?
Settlement timing varies by provider, business, payment method and account setup. Confirm the expected schedule before relying on funds for cash flow.
What is a chargeback?
A chargeback is a card-payment dispute initiated through the cardholder’s bank. Providers may charge dispute fees and may require evidence from the merchant.
Should I choose the cheapest rate?
Not necessarily. Compare total cost, conversion, settlement, support, fraud controls, integrations and contract terms.