Merchant Atlas
Payment Provider Checklist
Use this when reviewing a provider or requesting a quote.
- ☐ Percentage transaction fee?
- ☐ Fixed transaction fee?
- ☐ Monthly or annual charges?
- ☐ Refund fees?
- ☐ Dispute or chargeback fees?
- ☐ Currency conversion or cross-border fees?
- ☐ Supported payment methods and currencies?
- ☐ Settlement timing?
- ☐ Reserve or hold policy?
- ☐ Fraud and 3-D Secure tools?
- ☐ Support hours and escalation?
- ☐ Test environment?
- ☐ Reporting and reconciliation exports?
Tip: Ask for answers in writing so you can compare providers like-for-like.